returns

RETURNS POLICY & REQUEST

You may ask for a refund within 14 days. Refunds will be credited to the customer as soon as possible by the same means of the customers payment. We will only refund delivery costs if the return is a result of supplying the incorrect product or the item is faulty.

You also have the right to cancel your order within 7 days of recieving your goods or upon recieving a recipt of your order via email from Bryn Derw Guns.

You have the right to cancel after 7 days even if the item has no defects or you ordered the wrong item(s), however we require you to take reasonable care of the goods in your possession pending their return to us (Bryn Derw Guns) and we will only refund you in these circumstances providing the packaging and product(s) do not exhibit signs of wear and tear, and are suitable for re-sale.

We will only cover the delivery costs if the item is faulty or we have sent out the wrong item.

To request a refund you can either call us or fill in this returns form;

Returns Form

Call To Return

Phone: 07786 080434

Landline: 01766 770 345

Return to our store

Full Address: Bryn Derw, Harlech LL46 2GY.